T111 - SnapNType

What should I do when I type on the keyboard and nothing happens?

The first thing is to check whether the SnapNType driver is properly installed and enabled. Tap on the SnapNType icon to open up the configuration screen. The driver should be enabled automatically if the keyboard is connected to your Palm properly. If the driver is disabled, try unplug and plug your keyboard again. Make sure the driver is enabled automatically when plugged in.

If you are still getting no response or incorrect response from the SnapNType then it may indicate a conflict between the SnapNType driver and some of your installed software driver and/or hardware. The SnapNType driver is not compatible with any software or hacks that will use the only serial port on the Palm. It is also not compatible with overclocking software such as Afterburner. To ensuer there is no software conflict, please disable all hacks and software that will either overclock the Palm or uses the serial port, then try the SnapNType again.

Some software will bind themself to the Palm OS at the ROM level and cannot be completely removed even by a soft reset. If you are still having problem with the SnapNType after the above steps, we would recommend you do a Hard reset and try again. Please make sure you properly backup all data and software applications before you perform the Hard reset.

Is the SnapNType driver compatible with Macintosh?

Yes, the SnapNType driver is fully compatible with Macintosh. Simply download the driver from our web site and perform a HotSync to install snapntype.prc to your Palm and you are ready to go! You only need your Macintosh computer to HotSync the application, subsequent operation of the SnapNType will not require the computer.

While the SnapNType is connected, can I beam information to other PDAs?

No. You have to disable the SnapNType driver before performing the beam action. However, you will be able to receive beam information while the SnapNType driver is enabled. To disable the SnapNType, simply remove it from the Palm.

Why can't I synchronize my data back to my PC?

The SnapNType driver is fully compatible with your Hotsync application. Please make sure your cradle connection is OK by disabling the SnapNType driver and perform the HotSync action again.

Do I need to disable the SnapNType driver before performing Hotsync?

The SnapNType is fully compatible with HotSync. The dirver will also disable itself once you remove the keyboard. So there is no need to manually disable the SnapNType before perfomring HotSync.

Do I have to disable the SnapNType driver every time I remove the device?

No, the SnapNType driver will disable itself evey time you remove the device.

Is the SnapNType compatible with over-clocking software?

There are 3 kinds of programs that can increase the running speed of PalmOS
devices. The first type will remove the wait states from RAM and ROM. The second type will over-clock the CPU. And a third type will do both. For any program that over-clock the CPU (like FastCPU or Afterburn), operation of the SnapNType will be affected because over-clocking will affect serial communication, and any device or program that use the serial port will be affected. In general, we recommend you turn off any over-clocking program before using the SnapNType.

Why can't I hear "beep" sound when connecting or disconnecting the SnapNType?

Please make sure your system sound option is turned on.

Can I turn on my Palm by pressing a button on the SnapNType?

No, the Palm will turn on when you plug in your SnapNType. However, when the Palm is off and the SnapNType is plugged in, pressing a button will not turn on the Paalm. You need to press the power button to turn on your Palm.